Prices & Payment
All prices are in Australian Dollars. Delivery charges are not included in the prices quoted. Sybella Jewellery accepts payment by most major credit and debit cards and direct transfer. Payment is taken once Sybella Jewellery has established that we can fulfil your order and stock availability. Sybella Jewellery will not charge your credit or debit card until your order is ready to dispatch.

Delivery
Delivery is within 4 working days. All items are despatched by Austpost on express & the cost will be added to your invoice. Sybella packaging is free of charge unless not required.  

Purchasing
All items offered on the Sybella Jewellery website are subject to availability. To purchase any of the items on the website, click the "Add to Basket" button shown on each product page.  When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send e-mail confirmation to you that we've accepted your order, or dispatched the product to you.  We keep these data in confidence, in accordance with our privacy policy.

After-Sales Services and Guarantees
Our products carry a 1-year guarantee against manufacturing, threading or tarnishing faults.  

Customer Service
Complaints regarding the goods or services supplied should be made to:

Sybella Jewellery
PO Box 44
DOUBLE BAY  NSW  1360
Mobile: 0412 463 992
Email:  info@sybellajewellery.com

You can e-mail or telephone us with your complaint.
Our normal office hours are 8:30am – 4.00pm Monday – Friday.

Statutory Rights
These Terms and Conditions do not affect any of your statutory rights.